Privacy Policy

Privacy Policy

Last Updated: August 2026

1. Who We Are

Our website address is: https://clearance4u.uk

Business Name: clearance4u

Contact: You can reach us via our website contact form or directly on TikTok @pip_final_boss.

Location: United Kingdom

2. What Personal Data We Collect and Why

  • Orders & Purchases: When you buy items from our store, we collect your full name, billing address, delivery address, phone number, email address, and order history to process and deliver your items. Payment processing is handled directly by secure third-party payment providers; we do not store full payment card details.
  • Customer Accounts & Logins: If you create an account, we store your username, name, email address, delivery addresses, and encrypted password so you can track orders, manage saved details, and check out faster.
  • Product Reviews: When you leave a review on a product, we collect the details provided in the review form, along with your IP address and browser user agent to prevent spam.
  • Customer Support: If you reach out via our contact form or via TikTok @pip_final_boss, we use the details and message you provide solely to assist with your enquiry.

3. Lawful Basis for Processing (UK GDPR)

Under the UK GDPR, we process personal information under the following legal bases:

  • Contract: To process, fulfill, and deliver customer orders and manage customer accounts.
  • Legal Obligation: Retaining financial and sales transaction records for UK accounting and tax compliance (HMRC).
  • Legitimate Interests: Securing our website, preventing fraud, and managing customer inquiries.
  • Consent: Where you choose to submit product reviews or opt into updates.

4. Cookies

  • Essential & Cart Cookies: Required to maintain your shopping cart and session during checkout.
  • Account Cookies: Used to remember your login session and screen display preferences.
  • Review Cookies: Optional cookies to save your name and details when submitting reviews for future convenience.
  • Security & Session Cookies: Temporary cookies set on login pages to check browser cookie compatibility (discarded upon closing the browser).

5. Who We Share Your Data With

We do not sell personal data. We only share necessary details with:

  • Couriers & Delivery Carriers: Name, address, and phone/email to fulfill delivery.
  • Payment Gateways: Secure payment service providers to process transactions.
  • Spam Prevention Services: Automated filters to protect review forms and account registration from spam.
  • Password Resets: If a password reset is requested, the associated IP address is included in the automated reset email.

6. Data Retention

  • Order & Transaction Records: Kept for 6 years in accordance with UK tax and legal accounting requirements.
  • Account Profiles: Retained for as long as your account remains open. You can request account closure or deletion at any time.
  • Product Reviews: Maintained indefinitely to assist other shoppers unless a deletion request is made.

7. Your Data Protection Rights

Under UK data protection law, you have the right to:

  • Access the personal data held about you.
  • Request corrections to inaccurate or incomplete information.
  • Request deletion of your personal data (excluding records required by law for HMRC/accounting).
  • Object to or request restriction of data processing.

To exercise any of these rights, contact us via our site contact form or by messaging @pip_final_boss on TikTok.

8. Questions and Complaints

If you have questions about how your data is handled, please get in touch with us first.

You also have the right to lodge a complaint with the UK data protection regulator:

Information Commissioner’s Office (ICO)

Website: ico.org.uk

Helpline: 0303 123 1113